Location:Mortlake, VIC
Employment Type:Full-Time

Westvic Tyres is a trusted, family-owned business proudly servicing the South West of Victoria. We pride ourselves on providing exceptional customer service, quality products, and reliable solutions to our agricultural, commercial and passenger vehicle customers.

We’re looking for an enthusiastic, organised and customer-focusedSales & Administration Officerto become the welcoming face of our Mortlake branch.

About the Role

This is a varied role that combines customer service, sales support and administration. You’ll be the first point of contact for customers while ensuring the day-to-day operations of the office run smoothly.

Key Responsibilities

- Welcome customers and provide exceptional front-of-house service.
- Answer incoming phone calls and respond to customer enquiries.
- Book service appointments and create workshop job cards.
- Prepare and follow up customer quotes.
- Process invoices and customer payments.
- Reconcile daily EFTPOS transactions.
- Manage accounts receivable and accounts payable.
- Assist with ordering stock and liaising with suppliers.
- Maintain accurate customer and business records.
- Work closely with the workshop team to ensure jobs run efficiently.

About You

We’re looking for someone who:





- Has outstanding customer service and communication skills.
- Has previous experience in administration and front-of-house customer service.
- Has experience with accounts administration, including accounts payable and receivable.
- Is confident using computer systems and can quickly learn new software.
- Has excellent organisational skills and strong attention to detail.
- Can prioritise tasks and work efficiently in a busy environment.
- Is reliable, proactive and enjoys working as part of a close-knit team.

Experience working within the automotive, agricultural or retail industries will be highly regarded.

What We Offer

- A secure position with a well-established family business.
- A friendly, supportive and collaborative team setting.
- A diverse role where no two days are the same.
- Ongoing training and opportunities for professional development.
- The opportunity to become an integral part of a respected local business serving the South West community.

If you enjoy building relationships with customers, thrive in a busy office environment, and are looking for a role where your contribution truly makes a difference, we’d love to hear from you.

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📌 Administration and Sales (Mortlake)
🏢 Westvic Tyres
📍 Mortlake