Ear Nose and Throat Victoria – Box Hill VIC

Role Overview

We are seeking a highly organised, compassionate, and proactive Medical Receptionist to join our team in a part-time position. This role is fast-paced and requires a strong team player with excellent customer service and administration skills. As the first point of contact for our patients, you will play a key role in creating a positive and welcoming experience.

Key Responsibilities

- Greet and assist patients, creating a warm and welcoming atmosphere
- Manage appointment bookings, cancellations, and rescheduling accurately and efficiently
- Answer phone calls and respond to patient inquiries in a professional and empathetic manner
- Maintain and manage patient records with confidentiality and attention to detail
- Process billing and Medicare rebates
- Ensure reception and consulting rooms remain clean, organised, and presentable

Skills & Qualifications

- Previous experience as a medical receptionist (or similar role)



preferred
- Excellent communication and interpersonal skills
- Robust organisational abilities with keen attention to detail
- Ability to multitask and remain calm under pressure
- Proficiency in medical software (Shexie) and Microsoft Office Suite
- Understanding of medical terminology (desirable)
- A friendly, professional, and compassionate attitude

Why Join ENTV?

- Supportive and collaborative team culture
- Opportunities for professional development and growth
- A small, tight-knit team where both patients and staff are valued

Working Hours

This is a part-time, on-site position based in our Box Hill consulting rooms, working Monday, Tuesday and Wednesday on a rotating roster:

Please note: Only applicants available full time will be considered.

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📌 Medical Receptionist (Williamstown)
🏢 Ear Nose and Throat Victoria
📍 Williamstown