Assistant Director Operations, Queensland

Australian Electoral Commission – Brisbane QLD

You will join a high performing team of leaders across the country that facilitates the readiness of the agency and the proper conduct of electoral events.

Assistant Directors, Operations, lead small teams across the state delivering face-to-face services, electoral event planning and delivery.

Reporting to the Director Operations, you will be an active participant in the broader Queensland leadership team, modelling exceptional behaviours and contributing to our culture, business planning and deliverables.

The key duties of the position include:

We are seeking an agile, motivated, and outcomes-focused leader to manage state election planning, delivery, and evaluation activities.

You will be responsible for strategically focusing on agency objectives to facilitate the adoption of best practice across the broader leadership network. You will also manage your team in operational planning, election delivery, and the provision of public services to support both business-as-usual and election planning activities.

You will contribute to the development of team objectives for both short-term tasks and longer-term strategic initiatives for the state. This includes setting priorities, maintaining team cohesion, and ensuring high-quality outputs.

Using excellent communication skills, you will be required to manage multiple stakeholder relationships effectively and deliver quality results within tight deadlines. Your work will require you to take initiative, have strong attention to detail and utilise analytical skills to contribute to business improvement strategies.

Before and during electoral events, you will assist with the mobilisation of over 100,000 temporary election workforce staff, using your leadership skills to support your team in managing this significant surge workforce.

During election periods, you will demonstrate resilience, professionalism,



and adaptability while managing competing priorities and responding effectively to increased operational demands.

There is currently an ongoing and non-ongoing opportunity available. These positions are based in the Brisbane office. Roles available will be dependent on the changing business needs and requirements of the AEC. Future opportunities may be filled on an ongoing or non-ongoing basis.

To excel you’ll have:

- Demonstrated experience leading and developing teams, including setting explicit expectations, allocating work, providing coaching and feedback, and fostering a positive, high-performing team culture.
- Demonstrated ability to work independently while contributing collaboratively to team outcomes and supporting organisational priorities and strategic objectives.
- Experience managing competing priorities and delivering results in demanding environments, with the ability to remain composed under pressure, learn new concepts quickly, and contribute to a culture of continuous improvement.
- Demonstrated sound judgement and analytical capability, including identifying risks, evaluating information, and implementing practical solutions that consider broader organisational impacts and dependencies.
- Ability to adapt to changing priorities, operational requirements, and stakeholder needs, adjusting approaches, communication styles, and work practices to achieve effective outcomes.
- Experience building productive relationships and influencing outcomes through effective communication, collaboration, negotiation, and stakeholder engagement across a range of audiences and levels.
- Self-awareness and commitment to ongoing professional development, with the ability to reflect on performance, pursue improvement opportunities,



and contribute to nationally consistent service delivery outcomes.

Eligibility

- AEC employees must be Australian citizens.
- Any person who is, and seen to be active in political affairs, and intends to publicly carry on this activity, may compromise the strict neutrality of the AEC and cannot be considered.
- Applicants are required to consent to, undergo, obtain and maintain a character clearance.
- Applicants are required to consent to, undergo, obtain and maintain the security clearance required for this role.

Getting to know the Australian Electoral Commission

The Australian Electoral Commission (AEC) is at the heart of Australian democracy.The AEC is responsible for conducting federal elections and referendums, maintaining the Commonwealth electoral roll and making sure the Australian public is informed about all electoral matters. Our goal is to see that all eligible Australians actively participate in our democracy.The AEC values of electoral integrity through quality, agility and professionalism drive strategic and corporate planning and assist in organising the agency in a way that will effectively deliver the business into the future.The AEC is an equal prospect employer which upholds the APS employment principles and actively encourages a diverse and inclusive workplace.The AEC’s statutory functions in relation to the conduct of elections and referendums require that the AEC and its employees must be, and must be seen to be, impartial and politically neutral. As a result, the AEC Enterprise Agreement and Political Neutrality Policy state that it is an inherent requirement of AEC employment that employees, and prospective employees, are not publicly active in any political affairs and do not publicly engage in such activities. This includes advocating any issues associated with a referendum. Should a prospective employee fail to meet this inherent requirement, they will be ineligible for employment with the AEC.

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📌 Assistant Director Operations, Queensland
🏢 Australian Electoral Commission
📍 Queensland