Duties: Your main duties will involve answering the phone to take appointments, and reception of persons who consult by appointment or video telehealth, as well as audio typing of dictated reports, scanning and preparing draft reports for completion by others. All work is computerised so you must be a confident touch typist of at least 70 wpm, be excellent in both spoken and written English and be very familiar and comfortable with using a computer. Typing and computer use with a headset from the reception desk is the main part of the work.
Responsibilities: You will be responsible for the facility and willwork with one medical specialist as well as 2 casual junior staff like yourself who work to the roster. Your responsibilities will also include filing, record keeping, billingand other administrative tasks, as well as being responsible for the tidiness and general function of the consulting rooms. The work is mostly of a slow but steady nature. You will be working by yourself except at handover time to the afternoon worker.
Requirements:
You should have Completed Year 12 VCE and be currently enrolled in a university course. You should have previous experience of customer service work. Youshould beable to work fast at times, be able to use Windows, Word, email and in general be willing and quick to learn to use PC apps such as Zoom. You should have excellent telephone and communication skills. You must know, or be willing to learn, to type from audio recordings using a headset. Previous experience of medical software or terminology is not needed. You should preferably be in first or second year of tertiary education with a versatile university time table.
Location:The facility is located next to the Moonee Ponds railway station. Car parking is provided.
Hours: The Position is part time for up to 16 hours per week, Monday to Friday to suit your university time table. Additional hours can become available at other times between 9.00 am and 5.00 pm weekdays when relieving other casuals.Pay starts at $42 per hour casual rate.