Role Summary

- Location: Braybrook
- Employment Type: Part‑Time (56 hours/fortnight), Fixed Term (until June 2027)
- Salary: Admin Grade 2 + Superannuation + Salary Packaging

Western Health is seeking an experienced Revenue Services Officer to join our Revenue Services team on a part‑time, fixed‑term contract until the end of June 2027, working Monday to Friday during school hours. This role will be based out of our Braybrook Hub and is a great opportunity for someone seeking part‑time work within a supportive healthcare environment.

The successful candidate will ideally have experience in public health billing, strong attention to detail, sound administrative skills, and the ability to work confidently across billing processes in a busy health service setting. You will work closely with a Senior Revenue Services Officer who specialises in Medicare ineligible billing, providing support across revenue‑related tasks, billing follow‑up, account review, and general administrative functions to assist with accurate and timely revenue outcomes.

Key Responsibilities

- Support Medicare ineligible billing processes, including account review, follow‑up and data entry.
- Assist with billing tasks to ensure accurate and timely processing of patient accounts.
- Support TAC patients with their claims, including lodging claims where required and entering, identifying and confirming approved claim numbers.
- Review patient and billing information to identify missing or incomplete details.
- Follow up outstanding information with patients, internal teams, health funds, and other relevant stakeholders.
- Support billing investigations, account corrections and general revenue tasks.
- Assist with invoice preparation,



billing documentation and account enquiries.
- Ensure all work is completed in line with Western Health procedures, privacy requirements and relevant compliance obligations.
- Provide professional and helpful communication to patients, staff and external stakeholders.

About You

- Experience working in a hospital or health accounts environment.
- Experience using Microsoft Office Suite, including intermediate skills in Excel and Word.
- High accuracy, robust numerical skills and effective task prioritisation.
- Excellent communication and customer service skills that align with our organisational values.
- Ability to effectively work independently and as part of a collaborative team.

Compensation and benefits

- Competitive salary packages aligned with market standards.
- Health and wellbeing programs, including flexible work arrangements.
- Scholarships and grants to support your continuous learning journey.

Learning and development opportunities

- Access the Western Health Learning Academy (WHA) for personalised learning pathways.
- Professional growth programmes, including postgraduate studies and clinical education.
- Mentorship and career support.

Community impact and inclusion

- Make a meaningful difference in patients’ lives through compassionate care.
- Join a workforce that champions diversity and inclusion.




- Engage in community wellbeing initiatives and groundbreaking healthcare research.

Organisational culture and environment

- Thrive in a collaborative, compassionate and innovative team environment.
- Be part of a culture that celebrates continuous improvement and excellence in healthcare.

Ready to make an impact?

If you’re passionate about utilising your skillset to deliver high‑quality revenue services in a healthcare setting, we’d love to hear from you. Simply click the “apply” button and follow the prompts.

Closing date: 11:59pm on 6 August 2026.

Enquiries: For further information about this role, contact Francis Anggo via .

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health acknowledges the Traditional Custodians of the land and pays our respects to Elders past, present and emerging. We celebrate, value and include people of all backgrounds, genders, sexualities, cultures, bodies and abilities.

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📌 Revenue Service Officer (Melbourne)
🏢 Western Health
📍 Melbourne