Team Leader, Contact Centre — Coach & Drive Service Excellence (Perth)

Team Leader, Contact Centre — Coach & Drive Service Excellence (Perth)

06 Aug
|
Serco
|
Perth

06 Aug

Serco

Perth

Serco in Perth is seeking a Team Leader to manage the Transperth InfoLine Call Centre at East Perth and the Transperth InfoCentre in the CBD. The role offers a competitive hourly and annual salary with penalties and super, and requires flexibility across shifts and weekends.

You will lead a high‑performing team, monitor performance, coach staff, and drive improvements to deliver outstanding service to customers and stakeholders. A proactive, people-first approach is essential.

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📌 Team Leader, Contact Centre — Coach & Drive Service Excellence (Perth)
🏢 Serco
📍 Perth

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