Mayday is partnering with a respected organisation within the funeral services sector to recruit a Senior Funeral Consultant based in Geelong. This role is ideal for someone who is compassionate, highly organised, and service-driven, with the ability to support families through sensitive and meaningful moments while coordinating and delivering professional funeral services.

The Role

As a Senior Funeral Consultant, you will work closely with families and the local team to arrange and conduct dignified funeral services. You will play a key role in ensuring services run smoothly while providing empathetic, professional support to families during their time of need.

Key responsibilities include

- Meeting with families to arrange and coordinate funeral services in line with their wishes - Conducting and overseeing funeral services with professionalism and respect - Providing exceptional customer service to families, clients, and internal stakeholders - Supporting day-to-day operations at the Geelong location - Ensuring compliance with internal policies, procedures, and quality standards - Assisting with preparation, coordination, and service delivery as required - Contributing to a collaborative and respectful team environment - Supporting health, safety,



and wellbeing standards in the workplace About You Essential:
- Experience in a service-focused setting or ability to quickly learn - Current unrestricted driver’s licence - Comfortable working in circumstances involving death, grief, and deceased persons - Robust communication skills with a calm, empathetic approach - High attention to detail and ability to follow instructions - Sensitivity and respect for diverse values, beliefs, and cultural practices - Physically and psychologically fit to manage manual handling, stress, and inherent role requirements - Willingness to participate in a 1 in 6 weekend on-call roster Desirable:
- Exposure to or understanding of the funeral services industry, or willingness to learn - Background in hospitality, retail, community services, or other people-focused industries Why Apply?
- Meaningful work supporting local communities in Geelong - Stable, long-term opportunity within an essential services industry - Supportive team culture with structured training provided - Opportunity to develop a unique and rewarding career path If you are someone who values compassion, professionalism, and service excellence, we’d love to hear from you.

📌 Senior Funeral Consultant (Geelong)
🏢 MAYDAY Recruitment Group - Winner Outstanding Agency 2023
📍 Geelong