Coastal Plastic Surgery Centre – Mornington VIC

Full-Time | 12-Month Maternity Leave Contract

An exciting opportunity exists for an experienced, highly capable Medical Secretary / Personal Assistant to join the team at Coastal Plastic Surgery Centre in Mornington on a full-time, 12-month maternity leave contract.

This role serves as the primary point of contact between patients and the surgeon and is integral to delivering an exceptional patient experience. The successful applicant will join a professional and supportive team dedicated to excellence in patient care.

We are seeking an individual who thrives in a busy surgical practice, works well collaboratively, demonstrates outstanding organisational skills, and can manage multiple priorities with professionalism and efficiency. Previous experience in a surgical office environment is highly desirable.

Key Duties and Responsibilities

- Providing secretarial and personal assistant support to the surgeon
- Welcoming patients and managing reception duties
- Scheduling consultations, procedures, and surgeries
- Coordinating all aspects of surgery, including:
- Hospital admissions
- Anaesthetic bookings
- Prostheses
- Radiology appointments
- Post-operative follow-up appointments
- Liaising with patients, hospital staff, anaesthetists, and referring practitioners
- Processing patient invoicing and receipting, including:




- DVA
- TAC
- WorkCover
- Private Health Funds
- Working within the administrative team to ensure the smooth and efficient operation of the practice at all times

To Be Successful in This Role, You Will Have

- Proven experience in a surgical practice or similar medical administration role
- Excellent communication, interpersonal, and typing skills
- Sound knowledge of private health fund contracts and medical billing processes
- Strong problem-solving skills and exceptional attention to detail
- Excellent organisational and time management abilities
- The ability to multitask, prioritise effectively, and adapt to changing demands
- A proactive attitude and willingness to take on challenges
- A professional, warm, and articulate manner
- Proficiency in Microsoft Office applications
- Experience using Xestro medical software (preferred)

What We Offer

- A full-time position within a respected specialist surgical practice
- A supportive and team-oriented team environment
- The opportunity to work closely with a highly regarded surgeon
- A varied and rewarding role focused on delivering outstanding patient care

Please note: This is a full-time, 12-month maternity leave contract position. Only shortlisted applicants will be contacted.

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📌 Medical Secretary / Personal Assistant (Mornington)
🏢 Coastal Plastic Surgery Centre
📍 Mornington