NSW Department of Communities and Justice – Parramatta NSW

Senior System Administrator AWS Devops, SRE Application Support

Department: Engagement Strategy EA & Investment

Department/Agency: Department of Communities and Justice

Location: Parramatta, NSW, AU, 2150

Req ID: 83479

Employment type - Temporary full-time role up to 24 months

Salary - $129,464.00 pa - $142,665.00 pa, plus superannuation and leave loading

Your role

This role sits within Information and Digital services (IDS) and supports the ongoing reliability and performance of key case management and digital services used across the NSW justice system. The role focuses on hands-on system administration, Site Reliability Engineering and cloud operations work, including application deployments, automation, and improving how services are run and supported on AWS and related enterprise platforms. It is a strong opportunity for someone who wants to work on large, business-critical systems, build practical SRE and DevOps experience, and contribute directly to public service outcomes in a collaborative, hybrid working environment.

The Web Services and Digital Applications team within IDS Applications and Platforms Management supports and maintains a case management system and a jury system across both cloud and on-premises environments. We ensure these critical frontline justice applications remain stable, secure and high-performing while driving continuous improvement across the digital justice ecosystem.

What you'll do

In this role, you will be responsible for the day-to-day support, deployment, and reliability of applications and platforms hosted on AWS and integrated enterprise systems. This includes managing and deploying applications on Kubernetes and JBoss, supporting middleware such as IBM MQ,



monitoring system performance, responding to incidents, and implementing automation to improve stability and efficiency. You will work closely with business stakeholders and technical teams to plan and deliver changes, maintain operational documentation, and ensure services continue to meet agreed service and reliability expectations.

What we're looking for

In addition to the essential requirements outlined in the role description, the ideal candidate will have hands-on experience supporting and deploying enterprise applications on AWS, with solid skills in Kubernetes (EKS), DevOps and SRE practices, and a good understanding of application platforms such as JBoss, IBM MQ, and databases including Oracle on RDS.

They will bring clear communication skills, a strong service delivery mindset, and the ability to work effectively with technical teams and business stakeholders in a collaborative, hybrid working environment.

What We Offer

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners,



to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Targeted Question 1

Describe a major production incident, failed deployment, or platform issue that you personally supported or led within an AWS, Kubernetes, middleware, or enterprise application environment.

In your response, outline:

- the business or operational impact
- your role and technical contribution
- how the issue was investigated and resolved
- the technologies or tools used
- any improvements implemented afterward

While applicants may utilise AI‑assisted tools to support resume or cover letter preparation, all application responses and interview answers must represent the applicant’s own work, technical knowledge, and hands‑on experience. Candidates should be prepared to discuss and validate examples provided, including technical decisions, troubleshooting approaches, and operational responsibilities undertaken in real production environments.

Applications close Tuesday, 30 June 2026 at 11:59 pm AEST

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

The careers site currently promotes this service on the Discover roles with DCJ in regional NSW page.

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📌 Senior AWS DevOps Administrator (Parramatta)
🏢 Nsw Department Of Communities And Justice
📍 Parramatta