We are seeking a Recovery Coach to join our Mental Health and Wellbeing team. Reporting to the Team Leader – Mental Health and Wellbeing (Coaching). Make a real impact in this rewarding position which is responsible for coordinating and delivering NDIS-funded recovery-oriented coaching activities.

Job Description

You will work in partnership with people experiencing severe mental illness and emotional distress, providing one-to-one coaching sessions and facilitating group programs that support skill development, personal recovery goals and overall wellbeing. The role also supports referral pathways, NDIS service coordination, and accurate documentation and reporting.

Key responsibilities

- Deliver high-quality, recovery-oriented one-to-one coaching sessions
- Facilitate and design group programs focused on mental health and wellbeing
- Support participants to develop and implement personal recovery plans
- Maintain accurate client records, data entry and reporting in line with NDIS and organisational requirements
- Build and maintain effective referral pathways and stakeholder relationships




- Contribute to service development, quality documentation and continuous improvement
- Work collaboratively as part of the Mental Health and Wellbeing team

Desired Skills and Experience

What we’re looking for

- Degree-level qualification in a relevant human services field, or significant demonstrated experience
- Strong understanding of recovery-oriented practice and coaching principles
- Experience supporting people with severe mental illness and/or psychosocial disability
- Well-developed group facilitation, communication and interpersonal skills
- Knowledge of the NDIS and community support services
- Strong organisation, time management and teamwork skills

Requirements

- Current Blue Card and Yellow Card (or willingness to obtain) – No Card, No Start applies
- Current National Police Certificate
- Ability to work flexible schedule if required

We reserve the rights to appoint a successful applicant prior to the closing date.

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📌 Recovery Coach (Cairns Regional)
🏢 Centacarefnq
📍 Cairns Regional