Chief Operating Officer – Lead Change and Drive People‑Centered Growth

We are entering an exciting stage of growth and transformation, and we are looking for an exceptional, values‑driven, strategic leader to join our Executive team as Chief Operating Officer.

This is not a traditional operations role. We need someone who can design systems, lead people, build high‑performing teams, and drive excellence.

About the Role

The Chief Operating Officer (COO) is a key executive leader, primarily responsible for driving the organisation’s operational excellence.

The COO reports directly to the CEO and is accountable for the effective delivery of operational and service functions across the organisation. Through a collaborative and values‑driven lens, the COO provides strategic and operational leadership to ensure services are high quality, customer‑focused, financially sustainable, and compliant with all regulatory and safeguarding requirements.

Key Responsibilities

- Strategic leadership over the organisation’s operations, modelling integrity, accountability, and values‑based decision‑making.
- Overseeing the effective delivery of services ensuring they are customer‑centred, safe, high quality, and accessible within the bounds of contractual, funding and compliance requirements.
- Monitoring operational performance, customer outcomes and supporting organisational sustainability through robust planning, effective resource and budget management.
- Strengthening relationships with funders, government agencies, sector partners, customers and community stakeholders.
- Ensuring service delivery is customer‑centric and prioritises quality, safeguarding, human rights, clinical care and governance.
- Driving innovation through designing new services, programs, models of care and effective use of ICT and digital solutions that improve service delivery and workforce performance.
- Overseeing the management of risk and governance frameworks to ensure operational integrity and compliance.
- Leading, coaching and developing experienced service teams and motivating them to achieve quality customer outcomes.




- Driving strategic initiatives as part of the WA Blue Sky Strategic Plan.

About Us

Since 1992 WA Blue Sky has been a trusted provider of high‑quality disability services across Perth in which each person’s individuality is respected. We are known for our commitment to quality support. Over the past five years we have undergone significant strategic growth and transformation, with continued expansion on the horizon.

At WA Blue Sky, in addition to skills and experience, we place great importance on finding individuals whose values align with our purpose. This alignment fosters a positive workplace culture and ensures strong connections with our customers and community.

Building on a long‑term legacy of high‑quality service, we are focused on delivering growth and innovation while staying true to the customer family‑focused roots of the organization.

About You

WA Blue Sky is seeking a leader with new ideas and a passion for delivering high‑quality, customer‑focused services. With a values‑led team and collaboration‑focused environment, WA Blue Sky is a place where you will enjoy working together for a common goal. Our ideal candidate is a current COO or a senior leader looking for an chance to step up and showcase their executive leadership potential. If you are a strategic leader with a proven track record of driving innovation, managing change and supporting business growth, we are keen to talk to you.

What You Will Bring

- Qualifications in Business, Management, Health, Disability Services, or related discipline (essential). MBA or equivalent highly desirable.
- Minimum 5 years of significant executive leadership experience in complex, multi‑site, customer‑focused organisations.




- Proven ability to lead operational and service delivery functions.
- Demonstrated success in driving organisational performance, continuous improvement and team development, including leading change and organisational transformation.
- Strong financial management skills and commercial acumen, with the ability to balance strategic and operational priorities.
- In‑depth understanding of governance, regulatory compliance and risk management.
- Proven success in fostering a culture of innovation, accountability, collaboration and person‑centred practice.
- Exceptional interpersonal, negotiation and stakeholder engagement skills.
- High‑level strategic thinking, analytical and problem‑solving capability, with the ability to translate strategy into operational results.
- Experience in disability, aged care, health or community services.
- Experience in a similar COO or senior executive role.
- Growth and opportunity mindset.
- Ideal candidate will either have a clinical background or be a senior business leader (non‑clinician) with knowledge of clinical governance and risk in a complex human services setting.
- Right to work in Australia.
- NDIS Worker Screening Check.
- Current Australian Driver’s Licence.

Benefits

- Competitive salary including a fully maintained motor vehicle.
- Salary packaging: access to not‑for‑profit salary tax benefits.
- Flexible working arrangements.
- Free and confidential counselling through our Employee Assistance Provider.
- Free annual flu vaccination.
- A collaborative, supportive and fun working environment.
- Free onsite parking.
- An attractive office based in the Bentley technology park precinct.
- End‑of‑trip facilities.

Applications close at 4 pm on 4 August 2026. We may begin interviewing before the closing date if suitable candidates are identified earlier.

WA Blue Sky embraces a culturally diverse and inclusive workforce. We respect individuals from all walks of life and encourage people from various backgrounds and cultures to join our organization.

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📌 Chief Operating Officer – Lead Change and Drive People-Centered Growth (City of Canning)
🏢 WA Blue Sky
📍 City of Canning