To be successful in the role you will possess the following:

- TAFE Diploma of Information Technology or Higher Education.
- 1 – 2 years’ experience in an IT Support Desk role.
- Experience with Microsoft Server or Windows 10/11 MCSA, Network Cisco CCNA, Microsoft 365 Fundamentals.
- Experience deploying and configuring Windows 10/11 workstations.
- Basic understanding of Microsoft Active Directory and Microsoft 365 environments.
- Solid troubleshooting and problem-solving skills for common desktop and application issues.
- Excellent communication and customer service skills.
- Ability to follow documented procedures with a high level of accuracy and attention to detail.
- Exposure to networking concepts and Windows Server environments is desirable but not essential.
- Microsoft 365 Fundamentals, ITIL Foundation, or related certifications would be advantageous.

Due to the Security Clearance required for this position, applicants must be an Australian Citizen and eligible to obtain and uphold an NV1 Security Clearance through the Australian Department of Defence.

#J-18808-Ljbffr

📌 IT Support Junior (City of Cockburn)
🏢 Civmec
📍 City of Cockburn