Optus is seeking an experienced leader to guide a team of NBN Customer Fault and Activations Analysts. You will drive excellence in service delivery, coordinating with partners to resolve complex issues and ensure timely activations.
You will apply ITIL and Six Sigma principles, manage budgets, and engage senior stakeholders to meet ambitious targets. Versatile work options and a supportive culture are part of the role.
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📌 NBN Ops Leader - Customer Fault & Activation (Hybrid) (City of Ryde)
🏢 Singtel Group
📍 City of Ryde
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