Administration Assistant – Medical Imaging Department
Permanent Full Time (Monday to Friday) – Cabrini Malvern location.
Overview
Our Medical Imaging Department provides 24/7 services at the Malvern campus, delivering imaging care to outpatients, inpatients and Emergency Department patients. The department seeks a motivated and enthusiastic Administration Assistant to help ensure the smooth day‑to‑day operation of the department. This role requires flexibility and adaptability, as you will be working in a busy environment with rotating shifts across a 24/7 service (Monday – Friday shift times ranging between 7:30am and 6:00pm).
Key Responsibilities
- Respond to emails and incoming calls to the department switchboard, managing enquiries and scheduling appointments
- Welcome and register patients and complete general accounts and billing duties
- Assist with collating patient reports and mailing patient discs to requested doctors
What We’re Looking For
- Previous office experience, preferably within medical reception
- Computer literacy and proficiency or ability to learn patient administration software
- Excellent customer service, communication skills and telephone technique
- Exceptional organisational, time‑management and prioritising skills
- Ability to follow set processes and demonstrate respect for confidentiality
Benefits
- Salary packaging options up to $18,850 per annum to increase take‑home pay
- Access to a range of retail offers, discounted hospital services and savings on eligible private health fund services
- Attractive hourly rates plus 13% superannuation, 17.5% annual leave loading
- Myki Commuter Club discount
- Commitment to health and wellbeing initiatives including discounted access to a wide range of gyms, pools and fitness facilities through Fitness Passport
Health and Safety Requirements
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza, and a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.
EEO Statement
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, protected, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission. As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.