Business Support Officer – People & Culture

Pro AV Solutions Queensland – Brisbane | Full Time

Are you passionate about people, culture, organisation, and creating a workplace where employees feel supported, connected, and set up for success?

Pro AV Solutions Queensland is seeking a proactive and highly organised Business Support Officer to play a key role in supporting our People & Culture function, employee lifecycle activities, workplace engagement initiatives, and day‑to‑day business operations.

This is a diverse and hands‑on role ideal for someone who enjoys variety, takes ownership, and is motivated by making a positive impact on both people and business outcomes.

The Role

Reporting to the Office Manager, you will provide practical and administrative support across People & Culture, employee experience, recruitment, onboarding, events and general business operations.

The key focus of this role will be supporting HR processes and initiatives that contribute to a positive employee experience, strong workplace culture, and smooth operational delivery.

People & Culture Support

- Supporting recruitment activities, including candidate coordination, interview scheduling, reference checks, and onboarding preparation.
- Assisting with employee onboarding and offboarding processes to ensure a professional, consistent and welcoming employee experience.
- Maintaining accurate employee records and supporting updates within our HR platform.
- Coordinating employee milestones, recognition programmes, surveys, engagement initiatives and wellbeing activities.
- Assisting with HR documentation, policy administration and internal communications.
- Handling confidential employee information with professionalism, discretion and care.




- Supporting initiatives that strengthen workplace culture, employee connection and team engagement.

Employee Experience & Engagement

- Acting as a central support contact for employee‑related activities and internal coordination.
- Assisting with employee feedback processes, including surveys and follow‑up actions.
- Coordinating recognition, celebrations, team events and cultural initiatives.
- Supporting learning, development and wellbeing activities across the business.
- Helping create a positive, organised and engaging workplace environment.

Business & Office Support

- Providing administrative support to ensure smooth day‑to‑day office operations.
- Coordinating facilities, supplies, office maintenance and general workplace requirements.
- Supporting company events, team functions, customer engagements and internal meetings.
- Assisting with general business processes and operational improvement initiatives.

About You

You are organised, approachable, professional and people‑focused? Do you enjoy being the person others can rely on and take pride in creating structure, consistency and a positive experience for employees and stakeholders?

You will bring:

- Previous experience in HR administration, People & Culture support, office coordination or a similar business support role.
- Robust organisational skills with excellent attention to detail.




- A proactive approach and the ability to manage competing priorities.
- Strong written and verbal communication skills.
- Confidence handling sensitive and confidential information.
- A professional, calm and solutions‑focused approach.
- Strong computer literacy and confidence using business systems.
- The ability to quickly learn new systems, processes and ways of working.
- A genuine interest in employee experience, workplace culture and supporting people across the business.

Why Join Us?

At Pro AV Solutions Queensland, you will be part of a collaborative, high‑performing team delivering some of Australia’s most exciting audiovisual projects.

We offer:

- A competitive salary package.
- A strong focus on wellbeing, development and employee engagement.
- Regular team events, recognition programmes and social activities.
- Ongoing training and career growth opportunities.
- A supportive workplace culture where your contribution to people, culture and operations will make a real difference.

About Us

Pro AV Solutions Queensland is a leader in the high‑tech audiovisual industry, creating immersive AV experiences that leave a lasting impression.

With a national presence and a reputation for excellence, we deliver innovative solutions while building a workplace culture that values collaboration, professionalism and continuous improvement.

Interested?

If you are passionate about people, culture, organisation and being the go‑to person who helps keep a business running smoothly, we would love to hear from you.

Please apply with your resume and a short cover letter outlining how you can support our people, culture and business operations.

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📌 Business Support Officer - People and Culture (Brisbane City)
🏢 Pro AV Solutions
📍 Brisbane City