Job Title: Service Sales Specialist Job Location: Melbourne, Victoria Australia At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary Our Services business is critical to our customers’ operational success—and you will play a key role in driving that success. We are seeking a dynamic and customer-focused Service Sales Specialist to join the Tetra Pak Services Sales Team. In this role, you will be responsible for managing and growing sales of new Plate Heat Exchangers, Plate Heat Exchanger spare parts and services, and the Plant Components spare parts portfolio.

As the primary point of contact, you will partner with customers across the Food & Beverage industry to understand their operational needs, resolve challenges, and deliver tailored solutions that enable mutual growth. You will identify new business opportunities within both existing and prospective accounts and expand our Services portfolio presence. The position is based in Melbourne, Australia.

You will be travelling up to 50% of your time to our customer sites.

Tetra

Pak is not sponsoring work visas or relocation for this position.

What You Will Do As a Service Sales Specialist, you will: Translate global and regional strategies into actionable market plans, including forecasting and three-year planning

Develop a deep understanding of customer purchasing drivers from a services perspective

Create, implement, and follow up on sales and business strategies for assigned Portfolio

Proactively assess and analyse customer needs to identify growth opportunities

Lead opportunity management, including cross-selling and up-selling,



using value-based selling approaches Negotiate and close deals while driving profitable service contract growth

Contribute to and execute sales plans for key accounts

Collaborate with internal stakeholders to develop and deliver service business plans

Monitor customer satisfaction, service performance, and profitability

Drive quality planning initiatives and track performance against agreed targets We believe you have A strong blend of commercial acumen, technical understanding, and customer focus

Minimum 5 years of experience in sales, business development, account management, or a customer-facing role

Self-drive with the ability to work autonomously and deliver results

Strong “hunter” mindset with a proven ability to identify and convert new opportunities

Excellent consultative selling and communication skills

Demonstrated success in building long-term customer relationships and closing deals

Quick learning skills with strong presentation and influencing skill

Preferably experience with Plate Heat exchangers or Plant components technical or sales We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape A culture that pioneers a spirit of innovation where our industry experts drive visible results An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and advantages with flexible working arrangements Apply Now If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. This job posting expires on September 1, 2026. Diversity, equity, and inclusion is an everyday part of how we work.

We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

📌 Service Sales Specialist (Melbourne)
🏢 Tetra Pak
📍 Melbourne