Rydges Sydney Airport, 8 Arrival Court, Sydney International Airport, New South Wales, Australia

Posted Sunday 19 July 2026 at 2:00 pm | Expires Thursday 20 August 2026 at 1:59 pm

Key Responsibilities

- Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
- Deliver exceptional guest service, including check‑ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
- Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
- Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
- Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
- Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required.

What You’ll Bring

- Previous experience in front office or overnight hotel operations acting as the manager on duty.
- Strong guest service capability,



with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
- Highly proficient in front office systems, night audit processes, and hotel property management software.
- Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
- Well‑developed communication and leadership skills, supervising night staff and maintaining effective inter‑departmental collaboration.
- Comprehensive knowledge of WH&S; guidelines, hotel operational procedures, and local area information relevant to guest experience.

How You Work

- Hands‑on and non‑hierarchical — leads from the front.
- Resilient and solutions‑focused — stays calm, moves quick.
- Growth mindset — learns, shares, and levels up others.

Benefits

- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.

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📌 Night Manager - Rydges Sydney Airport (City of Sydney)
🏢 Event Hospitality & Entertainment
📍 City of Sydney