Overview

Join our passionate team at Petstock Country Port Macquarie. We are inspired by pets and animals to be better people in our careers and daily life, with programs to support career growth and leadership development. We offer team member, family & pet benefits across Petstock Group and Woolworths Group, access to wellbeing services, and opportunities to grow within our retail operations team.

Responsibilities

- Provide outstanding dog grooming services in store.
- Drive the profit and sales success of the salon, achieving and exceeding sales targets.
- Coordinate the salon and clients, including bookings in conjunction with the Store Manager.
- Assist the store shop floor team when required, delivering exceptional customer service with memorable interactions.
- Maintain specific breed clips, upholding grooming standards and brand/product knowledge.
- Manage and coach junior groomers.
- Create a strong safety mindset and foster a culture of safety within the team.

Qualifications





- Experience in a similar role or as a senior Groomer ready to take a leadership step.
- Ability to create and embed solid safety practices throughout the salon and store.
- Positive knowledge of specific breed clips, with a commitment to maintaining grooming styles and brand/product knowledge.
- Physically fit, with the ability to lift heavy animals as required.
- Demonstrated experience in handling and working with live animals.
- Maintain advanced understanding of zoonotic and skin diseases and how to identify them.
- Proven ability to exceed grooming KPIs through high-quality care, customer satisfaction, and strong team collaboration.
- Exceptional communication and interpersonal skills to build rapport with customers and team members.
- Strong attention to detail.

If this is the opportunity you’ve been looking for and you love pets as much as we do, apply today.

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📌 Grooming Salon Manager | Port Macquarie
🏢 Petstock Group
📍 Port Macquarie