Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Salesforce is seeking Growth Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will drive revenue growth, foster enduring client relationships, and apply innovative technology to redefine customer engagement. Salesforce Agentforce is a flagship innovation that harnesses real-time data analytics and AI to redefine Customer 360 and enable scalable, high-impact customer interactions.
Responsibilities
- Employ your sales knowledge, with new technologies and AI modelling, to identify and position Agentforce and Data 360 opportunities with potential customers.
- Collaborate with Salesforce Sales teams to drive Agentforce growth at current and new customers.
- Articulate how the Salesforce Product stack can deliver tailored solutions that transform customer engagement while fitting within existing architectures.
- Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce capabilities deliver impact at scale.
- Source and qualify Agentforce and Data 360 opportunities that fit the ideal customer profile.
- Lead discovery conversations to uncover critical business needs and determine how Agentforce and Data 360 can provide solutions.
- Conduct in-depth discovery sessions to assess client needs, showing what Agentforce and Data 360 deliver as a detailed, scalable solution.
- Craft and present Points of View (POVs)
that demonstrate the value of Agentforce and Data 360 to technical and business stakeholders.
- Collaborate across cross-functional teams to present a unified Salesforce experience throughout the sales process.
- Highlight alignment of solutions with clients’ long-term strategic objectives.
- Apply strong discovery and a personal viewpoint to present compelling Agentforce and Data 360 use cases that resonate with buyers.
Qualifications
- Highly experienced in B2B sales within highly technical environments.
- Deep understanding of AI and machine learning concepts, the agent platform, and how to configure and hook agents into existing flows, automation, and API connections.
- Experience with AI-driven customer engagement solutions and the Salesforce platform (Sales, Service, Marketing, Data 360).
- Sophisticated business intuition with the ability to conduct technical in-depth discovery mapping client needs to Salesforce and Agentforce capabilities.
- Solid technical selling skills with the ability to explain AI models and solutions to non-technical clients and demonstrate business outcomes.
- Proven track record of consistently surpassing sales targets in technical sales environments.
- Outstanding communication and negotiation skills.
- Bachelor’s degree or equivalent experience with a strong technology sales background.
Skills and Technologies
- Salesforce platform (Sales, Service, Marketing Clouds)
- Technical sales and negotiation techniques
- Cloud Data Warehouse technologies and Cloud infrastructure
- Predictive and prescriptive modelling techniques
- Business Intelligence
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📌 Cloud Account Executive - Agentforce & Data 360 (City of Sydney)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 City of Sydney
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