About Us

B2C Furniture was born from a simple yet powerful idea: furniture should be timelessly stylish, built to last, and affordable, without compromising on quality. What started as a humble family business 10 years ago, has grown into a brand on a mission to make high-end living accessible to everyone, without the high-end price tag.

Our showrooms are at the heart of what we do. They are not just retail spaces, they are immersive environments where customers come for inspiration, guidance and confidence in their purchase decisions.

We are growing and are looking for a full-time Showroom Manager to lead our brand new Parkdale showroom.

About the Role

This is a hands-on leadership role where you will take ownership of the showroom's performance, team and overall customer experience.

You will lead from the front, setting the standard on the floor while driving sales performance, maintaining showroom presentation and ensuring a seamless customer journey from enquiry through to delivery.

This is a Tuesday to Saturday full-time position .

What You'll Be Doing

Leadership & Team Development

- Lead, support and motivate the showroom team to deliver a consistently high standard
- Set clear expectations and provide ongoing coaching and feedback
- Foster a positive, accountable and high-performing team culture
- Assist with onboarding and training of new team members
- Manage team rostering to ensure appropriate coverage and efficient scheduling

Sales & Store Performance

- Take ownership of store performance across daily sales and conversion
- Lead by example on the floor, delivering a robust, consultative sales approach
- Identify opportunities to improve performance and customer experience
- Ensure team members are confident in product knowledge and sales processes

Customer Experience

- Oversee and maintain a premium in-store experience at all times
- Support the team in handling customer enquiries and resolving issues
- Act as a point of escalation when required

Operations & Coordination





- Oversee order processing and ensure accuracy across systems
- Coordinate closely with warehouse and logistics teams to support delivery outcomes
- Ensure smooth day-to-day showroom operations and workflow

Showroom Presentation

- Maintain a high standard of showroom presentation and visual merchandising
- Ensure displays are clean, styled and aligned with brand standards
- Take pride in how the brand is represented in-store

What We're Looking For
- Minimum 2 years of retail management experience required
- Strong communication and interpersonal skills
- A genuine interest in furniture, interiors or home styling
- A team player who contributes positively to workplace culture
- A proactive, can-do attitude with the ability to think on your feet
- Ability to work in a fast-paced environment and manage multiple priorities
- High attention to detail and strong organisational skills
- Confidence in handling customer concerns and resolving issues
- A team player who contributes positively to workplace culture
- Taking ownership and following through with tasks and projects
- Australian citizenship or permanent residency required for this position

What Sets You Apart
- Experience in furniture or interiors (highly regarded)
- A natural ability to build trust and close sales
- Strong sense of personal presentation and style
- Confidence in working autonomously and taking ownership

Why Join Us
- Staff discounts across our full product range
- Supportive and positive team culture
- Opportunity for career growth and progression
- Be part of a growing Australian brand
- A role where your performance is recognised and rewarded

Training & Onboarding All team members complete an initial full-time personalised training period to ensure confidence across product knowledge, systems and processes.

If this role sounds like the perfect fit and this exciting opportunity interests you, we would love to hear from you. Kindly note that only successful candidates will be contacted.

We can't wait to have you as part of our B2C Furniture family!

📌 Store Manager (Parkdale)
🏢 B2C Furniture
📍 Parkdale