POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system.

Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.

Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

STORE MANAGER — POP MART

Lead a POP MART store | Global Pop-Culture Retail

Base salary circa $74,000+, with flexibility for the right candidate based on experience. Join the POP MART Phenomenon

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.

As we continue to expand across Australia and Current Zealand, we're seeking an experienced, commercially minded and people-focused Store Manager to lead one of our growing retail locations.

This role is responsible for driving team performance, customer experience, operational excellence and commercial outcomes in a fast-paced retail environment. Why You'll Love Working at POP MART





Work with products customers genuinely love — collectors, fans and families

Weekly new releases keep every day exciting and fast-moving

Clear career progression opportunities within a growing business

Job security with a rapidly expanding global brand

Monthly product incentives (post-probation)

Monthly performance bonus

Supportive, energetic and inclusive team culture

Annual POP LAND (Beijing) pass A colourful, creative retail environment What You'll Do

Lead & Develop the Team

Recruit, coach and develop high-performing teams

Create a positive, accountable and customer-focused culture

Conduct regular performance and development conversations

Support succession planning and talent development

Drive Commercial Results

Deliver sales, wage and KPI targets

Analyse store performance metrics and implement action plans

Drive productivity, profitability and operational excellence

Lead Store Operations

Manage inventory accuracy, deliveries and stock control

Ensure compliance with company policies and procedures

Maintain exceptional visual merchandising and presentation standards

Lead successful execution of product launches and promotional campaigns

Champion Customer Experience

Lead from the front during daily trade

Deliver exceptional service standards

Create memorable experiences for collectors, fans and customers





Foster a customer-first culture throughout the store Who You Are An experienced Store Manager from a high-volume retail environment A confident and engaging people leader

Commercially focused with a proven track record of delivering results

Skilled at coaching and developing teams

Organised, resilient and adaptable

Passionate about customer experience and operational excellence Availability Requirements

Flexible availability across all 7 days is required.

Typical rosters include weekends, late-night trading and public holidays.

We aim to provide structured rosters with two consecutive days off in a standard week, supporting work-life balance and roster consistency.

While rosters are planned in advance, flexibility to support business needs, peak trading periods and major product launches is expected.

Availability throughout peak trading periods, including November to January, is essential. How to Apply

Submit your application via our careers page

(if you are applying through a third-party job platform such as Seek, you will be automatically directed to our careers page) Full, permanent Australian working rights required *POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

*As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship,

imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

📌 Store Manager (Parramatta) (Sydney)
🏢 POP MART
📍 Sydney