Job Details

- Job reference:
- Location: 5000 - ADELAIDE
- Job status: Ongoing
- Eligibility: Open to Everyone

About The Role

The Senior Claims Consultant is responsible for the end-to-end management of a portfolio of workers compensation claims for the Department for Education. Employing strong written and verbal communication skills, the senior claims consultant investigates the circumstances of claims by obtaining relevant medical, factual and legal information in order to reach evidence‑based decisions regarding liability and legislated entitlements to compensation. The Senior Claims Consultant proactively manages entitlements through the recovery, return to work and medical phases of a claim’s life cycle, in consultation with injured workers, return to work specialists, treatment providers and legal representatives. The Senior Claims Consultant represents the department in dispute resolution proceedings before the South Australian Employment Tribunal, utilizing technical knowledge and negotiation skills in order to achieve outcomes which balance the interests of the department and injured workers, in accordance with the objectives and provisions of the Return to Work Act 2014.

Qualifications

- Essential: Nil
- Desirable:



Relevant tertiary qualification, experience in the application of vocational rehabilitation theory

Special Conditions

- The successful applicant is required to gain a Department for Human Services (DHS) working with children check (WWCC) prior to being employed, which is required to be renewed every five years before expiry.
- The incumbent will be required to undertake RRHAN –EC (Responding to Risks of Harm, Abuse and Neglect - Education Care) Facilitator Lead (Masterclass) extended course or the online (Fundamentals) course, which will be required to be updated every three years.
- For all other Special Conditions please refer to the attached Position Description.

Remuneration

ASO5 $92,122 - $102,456 per annum (1.0 FTE) + superannuation (12%) and leave loading.

EEO Statement

People of Aboriginal or Torres Strait Islander descent and/or those who have a disability are strongly encouraged to apply.

Flexibility Statement

The South Australian public sector promotes diversity and versatile ways of working, including part‑time. Applicants are encouraged to discuss the flexible working arrangements for this role.

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📌 Senior Claims Consultant (Adelaide)
🏢 Department For Education, South Australia
📍 Adelaide