About The Role

We are seeking security professionals to join the security team at a leading Australian university located in Banyo in Brisbane. This is a permanent Monday – Friday role, ideal for candidates who enjoy an active on shift and engaging with people in a customer‑focused environment. This role operates Monday to Friday only, offering excellent work‑life balance within a professional campus setting. It is a critical frontline role, requiring an individual who is alert, adaptable, and capable of communicating and responding effectively to incidents and emergencies.

Location: Banyo, Brisbane

Roster: Monday – Friday 13:30-22:30

Note: Also Hiring – Casual Security Officers.

Key Responsibilities

- Conduct foot patrols across campus facilities.
- Maintain a visible security presence and provide customer service support.
- Respond to incidents, alarms and requests for assistance in real time.
- Enforce ACESGroup and Campus policies and safety procedures.
- Liaise with students, staff, visitors and contractors.
- Notify and elevate all complaints, occurrences, incidents, emergencies in accordance with the ACU Escalation Procedure.
- Maintain accurate logs and incident reports.
- Communicate with site supervisors, clients, and emergency services as needed.
- Maintain a safe and secure setting for students,



staff, visitors, stakeholders and contractors.
- Support critical incident and emergency responses and assist ACU and Security Operation teams with command, control, coordination and communication protocols.
- Coordinate and communicate with on‑ground personnel, ensuring clear and accurate information flow.
- Mail Room Services.
- Traffic & Carpark Management.
- Act as a Warden in accordance with the ACU Emergency Management Plans.

Qualifications & Requirements

- Unarmed Guard and Crowd Controller.
- QLD Security Licence.
- Valid First Aid & CPR certification.
- Ability to swim (On Campus pool response).
- Familiarity with radio and communication systems.
- Ability to remain calm under pressure and respond quickly to incidents.
- Basic level computer literacy and report‑writing skills.
- Basic level with Microsoft suite of products including Outlook, Word and Excel.
- Understanding of WH&S; and the ability to identify & manage risks.

ACESGroup is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.

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📌 Security Officer - Brisbane Campus (Banyo) (Brisbane City)
🏢 ACESGroup
📍 Brisbane City