Full Training Provided – No Industry Experience Required
Are you highly organized, good with people and someone who naturally keeps things running smoothly?
We are a growing Australian commercial facilities management company looking for a capable and dependable Administration & Maintenance Coordinator to join our team.
This is primarily an administration and coordination role. You do not need previous experience in facilities management, maintenance or the trades. We will provide the training you need to understand our business, systems and processes.
What matters to us is that you are organized, communicate well, are comfortable dealing with clients and service providers, and have the practical common sense to work things out.
About the role
You will help manage the day-to-day administration and coordination of jobs received from our commercial clients across Australia.
When a client sends us a request, you'll take responsibility for helping move that job through the process from receiving the request and allocating the appropriate service provider through to ensuring the job is completed and the necessary paperwork is finalized.
Your responsibilities will include:
- Receiving and administering client job requests.
- Reviewing requests and determining what type of service provider is required.
- Allocating jobs to suitable contractors from our existing network.
- Assisting with sourcing service providers when required.
- Coordinating communication between clients and contractors.
- Monitoring jobs and following up on progress.
- Keeping clients informed where necessary.
- Ensuring completed jobs are properly closed off.
- Following up required reports, paperwork and documentation.
- General administration and operational support.
- Maintaining accurate records within our systems.
About you
We're more interested in your organizational ability and attitude than your industry experience.
You may currently work in administration, customer service, office coordination, scheduling or another completely different industry.
We're looking for someone who:
- Is mature, dependable and well organized.
- Communicates confidently and professionally.
- Has good practical common sense and sound judgement.
- Is comfortable speaking with clients and service providers.
- Can manage several tasks and jobs at the same time.
- Follows things through rather than waiting to be reminded.
- Is proficient in Microsoft Office and comfortable using computers.
- Is willing and able to learn new systems and processes.
Previous facilities management, maintenance or trade experience is not required.
In fact, we're very happy to hear from applicants coming from other industries who have strong administration, coordination or customer service skills.
What we offer
- Full training provided.
- Supportive and experienced team.
- Varied and compelling work.
- Opportunity to take ownership of your role.
- Long-term career opportunity with a growing Australian business.
If you're an experienced administrator who enjoys organizing people, following things through and making sure everything gets done properly, we'd like to hear from you.