Field Service Technician - Epping VIC
Omni Group Pty Ltd

Omni Group is seeking a hands on and motivated Service Technician to join our growing VIC Service team.
This role is focused on preventative maintenance, servicing, and technical support of packaging equipment across customer sites.

Key Responsibilities:

Conduct preventative maintenance and servicing at customer sites

Diagnose faults and carry out repairs (onsite and in workshop)

Set up and test new and returned equipment

Complete detailed service reports within 24 hours

Identify follow-up work and prepare quotations

Provide clear and qualified communication to customers

Success in this role looks like:

Up to 15 services completed per week

Timely and accurate service reporting

Strong customer relationships and satisfaction





Identification of additional service opportunities

Skills & Experience:

Experience in preventative maintenance or similar role

Strong mechanical aptitude

Excellent customer service and communication skills

Ability to work autonomously and in a team

High attention to detail

Requirements:

Physically fit and reliable

Limited electrical license(preferred but not required)

At Omni Group, we pride ourselves on delivering exceptional service and building long term customer relationships. You'll be joining a supportive team with opportunities to grow and develop.

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📌 Field Service Technician (Whittlesea)
🏢 Omni Group
📍 Whittlesea