Are you a practical HR professional who enjoys supporting managers, solving people issues and improving how HR works?

- Great Places to Work Winner
- Join a supportive & collaborative team
- Enjoy a hybrid work model with 3 days in the office & 2 days from home

We are looking for a proactive HR Advisor to join our People & Culture team.

This is a hands‑on advisory role with strong variety. You will provide first‑level HR support across employee relations, performance, employment conditions, contracts, people processes and frontline leader coaching. You will also support key HR projects, including our HRIS implementation, process improvement, documentation uplift and practical leader resources.

This role would suit someone who is ready to step into a broader advisory role, enjoys working close to the business and is confident balancing day‑to‑day HR support with project delivery.

What You’ll Do

- Provide first-level advice to managers and employees on routine HR, ER, conduct, probation and performance matters.
- Coach managers on expectations, documentation, early intervention and performance conversations.
- Support routine performance or conduct meetings where HR guidance is required.
- Prepare and review employment contracts, variation letters, salary letters and other employee documentation.
- Provide advice on policies, employment conditions, leave, classifications, modern awards and internal people processes.
- Work with recruitment, payroll, WHS and operations to resolve people matters accurately and efficiently.
- Maintain clear, factual and confidential employee records, case notes and HR documentation.
- Support frontline leader capability through short learning sessions, guides, templates and toolkits.




- Escalate complex, sensitive or high-risk matters early to the relevant HR Business Partner.
- Identify opportunities to simplify HR processes, improve templates and create more consistent ways of working.
- Contribute to key HR projects and initiatives.

What You’ll Bring

- Minimum 3 years’ experience in a generalist HR, HR Advisor or strong HR Coordinator role.
- A tertiary qualification in Human Resources, or a related discipline with demonstrated HR experience.
- Experience providing practical HR advice to managers and employees.
- Exposure to routine ER, conduct, probation, performance or case management matters.
- Strong understanding of Australian employment legislation, the NES and modern awards.
- Experience preparing contracts, variations and employee lifecycle documentation.
- Confidence supporting frontline or operational leaders.
- Experience working with award‑covered, casual, dispersed or multi‑site workforces is highly regarded.
- Clear written communication and sound judgement.
- Strong attention to detail, confidentiality and ability to identify risk early.
- A continuous improvement mindset and interest in better ways of working.

What Will Help You Succeed

You will be practical, calm and solutions-focused. You will enjoy giving clear advice,



helping managers build confidence and improving the way HR supports the business. You will also be someone who looks for ways to make processes clearer, simpler and more consistent.

About Us

At DKSH Group, we partner with some of the world’s most iconic brands and retailers. Our success is built on people – and we’re proud to have been recognised as one of the Great Places to Work for consecutive years.

Why Join Us

This is a great prospect to grow your advisory capability in a supportive People & Culture team. You will work closely with managers and frontline leaders, support meaningful people processes and contribute to projects that will shape how HR operates, including our HRIS implementation.

- Free confidential Employee Assistance Program (EAP) support
- Monthly wellbeing sessions focused on health, balance and personal growth
- Company-paid parental leave for eligible employees
- Monthly Wellbeing Days to recharge and reset
- An extra day off during your birthday month
- Hybrid working flexibility with work-from-home options
- Novated leasing options
- Exclusive employee discounts and retail perks
- Access to premium office amenities and wellness facilities

Our offices are designed to make your workday easier and more enjoyable. Depending on location, benefits may include:

- Pilates and yoga classes
- Sauna and wellness facilities
- Shower facilities and towel service
- Beauty and grooming amenities
- Bike storage
- Discounted parking
- Dry cleaning services

If you are looking for a varied HR Advisor role with exposure to ER, leader coaching, HR operations, projects and process improvement, we would love to hear from you.

#J-18808-Ljbffr

📌 HR Advisor (City of Sydney)
🏢 CROSSMARK Australia
📍 City of Sydney