Customer Care Operations Team Lead (Brisbane City)

Customer Care Operations Team Lead (Brisbane City)

06 Aug
|
Plan Partners
|
Brisbane City

06 Aug

Plan Partners

Brisbane City

The McMillan Shakespeare Group (MMS) in Brisbane is seeking a Team Leader for its Customer Care Advisors. This 12-month contract role focuses on leading a high-performing team, managing real-time queues and coaching staff to achieve KPI targets.

You will drive staff development, conduct performance reviews, and identify process improvements while coordinating key projects. The role embraces hybrid working and a values-based culture that supports growth opportunities.

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📌 Customer Care Operations Team Lead (Brisbane City)
🏢 Plan Partners
📍 Brisbane City

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