As our Talent Acquisition Lead – Partnerships & DEI, you will lead the delivery of inclusive recruitment initiatives that create meaningful employment opportunities for people from Disability, First Nations and Veteran communities. Working within the Volume Talent Acquisition team, you will build strategic partnerships, strengthen diverse talent pipelines and drive innovative programs that improve recruitment outcomes.

Responsibilities

- Strengthen strategic partnerships with employment providers, community organisations and stakeholders to grow inclusive talent pipelines and improve referral outcomes.
- Expand accessible recruitment pathways through pre‑employment programs, traineeships, internships and initiatives supporting Disability, First Nations and Veteran candidates.
- Develop sustainable First Nations talent pipelines by building trusted relationships, supporting community initiatives and partnering with internal stakeholders.
- Drive performance through data, reporting and insights, measuring recruitment outcomes, partner conversions, wage subsidies and program success to inform decision‑making.
- Lead DEI initiatives, provide expert advice, coordinate accessibility projects, support contract requirements and embed inclusive recruitment best practice across Talent Acquisition.

Qualifications





- Experience leading talent acquisition, partnerships or diversity recruitment initiatives within a complex organisation.
- Proven ability to build trusted relationships with stakeholders, employment service providers and community organisations.
- Strong knowledge of inclusive recruitment practices, accessibility and Diversity, Equity & Inclusion principles.
- Experience using recruitment data, reporting and insights to drive performance and continuous improvement.
- Excellent communication, stakeholder engagement and influencing skills.
- The ability to balance strategic thinking with hands‑on delivery in a fast‑paced environment.

Advantages

- Location: NSW, VIC or SA (Flexible/Hybrid Working Available)
- Career development and leadership opportunities
- Access to wellbeing and Employee Assistance Program support
- Discounts through Serco's employee benefits programme
- Inclusive employee networks and diversity initiatives
- The opportunity to shape inclusive employment outcomes across Australia

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander peoples, LGBTQI+, veterans and people with disability.

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📌 Talent Acquisition Lead - Partnerships & DEI (Melbourne)
🏢 Serco
📍 Melbourne