Ready to take the next step in your career?

Join a highly regarded Managed Services Provider delivering cloud and infrastructure solutions across a diverse customer base. The organization provides a collaborative environment where engineers are supported in developing their technical expertise while gaining exposure to modern technologies and customer environments.

This opportunity is ideal for an experienced Level 2 Systems Engineer looking to build on their support experience and progress into infrastructure project work. You'll work alongside Senior Engineers, support a wide range of customer environments, and gain hands-on experience with modern cloud technologies while developing toward a future Level 3 position.

If you would like to learn more about this prospect, feel free to reach out and apply today!

Responsibilities:

- Provide Level 2 technical support across Microsoft environments.
- Troubleshoot servers, networking and cloud technologies.
- Assist with infrastructure projects and customer deployments.
- Support Microsoft 365 and Azure environments.
- Work closely with Senior Engineers on larger implementations.
- Produce clear technical documentation.




- Visit client sites across Sydney when required.
- Deliver exceptional customer service.
- Technologies
- Microsoft 365
- Azure
- Entra ID
- Intune
- Windows Server
- Active Directory
- DNS
- VMware
- Hyper V
- Cisco
- Meraki
- Fortinet
- Veeam
- ConnectWise or similar PSA
- Endpoint Management platforms

Skills/Must Have:

- 2 to 4+ years' experience within an MSP.
- Strong Microsoft infrastructure experience.
- Good networking fundamentals.
- Passion for learning and progressing technically.
- Excellent communication and customer service skills.
- Australian Citizen or Permanent Resident.
- Current Australian Driver's License.

Benefits:

- Hybrid working.
- Clear pathway into Level 3 Engineering.
- Exposure to enterprise infrastructure projects.
- Ongoing technical mentoring.
- Training and certification support.
- Supportive and collaborative engineering team.
- Opportunity to work across a diverse range of technologies and industries.

Salary:
- Competitive salary based on experience and qualifications

📌 Systems Engineer (Level 2 Managed Services) - Consultancy (Sydney)
🏢 Hamilton Barnes
📍 Sydney