06 Aug
|
Compare Club
|
Brisbane
06 Aug
Compare Club
Brisbane
Are you an energetic and inspiring leader looking to drive success and make a real impact in a fast-growing business? We’re looking for a high-impact Team Leader to join our Health Insurance Lead Generation team.
The Role
This isn't a "sit-behind-the-desk" management role. You will be the driving force behind a team of 10–12 lead generation specialists, using your outbound sales expertise to lift conversion rates.
You’ll be responsible for transforming raw potential into high-performing experts, ensuring our health insurance brokers receive the highest quality leads while maintaining a culture of accountability and fun.
Why You'll Love Working at Compare Club
We're not just about saving customers money; we're passionate about our people too! Here's what's in it for you:
- A competitive base salary + super with uncapped earning potential.
- You'll be a pivotal key player, a hands-on leader in a truly innovative and rapidly growing company.
- No rotating rosters - Full time permanent role
- Work in a supportive, energetic, and fun environment where your contributions genuinely matter.
- Based in our up-to-date Brisbane CBD office with easy access to public transport and local cafes.
- Check out our fantastic reviews on Trustpilot – our customers and team love us! https://au.trustpilot.com/review/compareclub.com.au
- Access to our comprehensive wellbeing platform to keep you at your best.
- We celebrate success with monthly awards and regular social events.
- Join a purpose-driven company that genuinely helps Aussies save on their essential bills.
What You'll Be Doing You'll be at the heart of our operations, coaching and guiding your team to success:
- Oversee daily outbound activities to ensure the team hits "transfer to sale" and lead volume targets.
- Motivate and inspire your team daily, creating a high-performing environment.
- Provide coaching, call monitoring, and constructive feedback to boost agent confidence and success.
- Track KPIs and implement tailored development plans to ensure every team member reaches their full potential.
- Help recruit, onboard, and train new lead generation agents, and even mentor emerging team leaders.
- Lead daily huddles, facilitate team meetings, and share best practices to keep energy levels high.
- Jump in to assist with challenging calls or complex customer queries, always ensuring we're compliant with policies and regulations.
- Take charge of key projects that advance the team, and even create fun, short-term incentives that encourage creativity.
What You'll Bring to the Team
- At least 2 years in a team leadership role in an outbound call centre (lead generation is a bonus!)
- A solid grasp of customer engagement, sales techniques, and lead generation processes.
- You have a genuine passion for staff development and know how to motivate different personalities.
- Strong problem-solving and decision-making skills, especially when things get busy.
- Excellent verbal and written communication skills.
- You're comfortable with CRM software, Google Suite, and can quickly pick up new applications, including outbound dialling tools.
- If you know your way around the Health Insurance industry, that's a plus!
Ready to inspire your own team of lead generation superstars? If you're eager to take the next step in your leadership journey and thrive in a dynamic, high-growth environment, we'd love to chat!
Apply Now! Please send us your current resume, highlighting your relevant leadership experience.
📌 Team Leader - Lead Generation (Brisbane)
🏢 Compare Club
📍 Brisbane