About The Prospect An exciting opportunity exists for a Technical Sales & Support Specialist to become a trusted technical adviser to researchers, clinicians and laboratory professionals. This is primarily an inside sales role, with customer relationships developed predominantly through telephone, email and video conferencing, complemented by occasional customer visits, demonstrations, installations, training and scientific conferences.

Some of your responsibilities will include:

Responding to customer enquiries and understanding their scientific and technical requirements

Recommending appropriate scientific equipment, software and laboratory solutions

Preparing quotations and managing customer opportunities from initial enquiry through to completion

Building long-term relationships with customers, end users and international supplier partners

Coordinating demonstrations, installations and customer training, both remotely and in office

Continually learning new technologies, products and their scientific applications

Success in this role isn't about being the smartest scientist in the room. It's about listening carefully, asking thoughtful questions, understanding customer needs and helping researchers achieve better outcomes.

About

You The successful candidate will have:

A Degree in Life Sciences, Biomedical Science, Physiology, Chemistry, Physics, Engineering or related field

1–3+ years of experience in scientific equipment, laboratory environments or scientific sales roles

Experience working with researchers, clinicians,



laboratory professionals or similar technical audiences

Strong communication skills, high integrity and a genuine curiosity to learn and continuously grow

Exposure to scientific instrumentation, laboratory equipment, photonics or related technical technologies

Background in customer service, applications support, laboratory research or technical training is highly regarded

Experience with scientific instrumentation, photonics, imaging technologies, or optical instrumentation is highly regarded

We're particularly interested in candidates who have made a conscious decision to build a long-term career in commercial science and enjoy helping others achieve outstanding scientific outcomes. What's in it for You?

Competitive salary: With super and incentives that reward your work

Performance Bonus: Based on both individual and company performance

Career Development: Proven opportunities for internal progression

Hybrid Working: Flexible work arrangements available following onboarding

Modern Workplace: Chatswood office with on-site gym and childcare facilities

Training & Development: Ongoing learning, international supplier training

Varied & Rewarding Role: Work with leading researchers, clinicians and innovative technologies

Supportive Team Environment: Where curiosity, integrity & continuous improvement are genuinely valued

Apply today and don't miss out on starting this prospect as soon as possible!

Apply here: https://au.seek.com/awsk/authorize?id=7eaab518-07a0-44fa-b2e2-e5f90733d539

📌 Technical Sales And Support Specialist (Sydney)
🏢 SDR Scientific
📍 Sydney