Department of Health
Community, Mental Health & Wellbeing
CMHW - Ambulance Tasmania

Applications must be submitted by Wednesday 05 August, :55 PM

Award/Classification

Ambulance Tasmania Award, Manager Level 3

Employment type

Permanent, full-time

Region

North

Location

450 Wellington St, Launceston

Lead ambulance and patient transport services across Northern Tasmania, driving exceptional care, performance and community outcomes.

The Team

The Director Operations - North leads a highly skilled workforce delivering frontline ambulance and non‑emergency patient transport services across Northern Tasmania. Operating in a complex and fast‑paced environment, the team provides safe, responsive and high‑quality care to the community while supporting strategic priorities through strong operational leadership, service coordination and performance management.

Working closely with health providers, emergency services, government agencies and local communities, the team ensures effective service delivery across urban, regional and remote areas. A culture of professionalism, accountability and respect underpins a strong commitment to staff wellbeing, workforce development, safety and continuous improvement, supporting Ambulance Tasmania's mission to improve health outcomes for Tasmanians.

The Role

Based in Launceston, this senior role is responsible for leading the delivery of ambulance and non‑emergency patient transport services across Northern Tasmania, ensuring high‑quality patient care, strong operational performance, and effective stewardship of financial, workforce and physical resources.

Reporting to the Executive Director Operations, the Director provides strategic and operational leadership to regional services, drives performance improvement initiatives, oversees emergency management and business continuity planning,



and contributes to organisation‑wide planning and statewide portfolio responsibilities. The role requires a collaborative leader who can build strong partnerships across health, emergency services and community stakeholders while fostering a positive, safe and high‑performing workplace culture.

You will need

- Demonstrated strategic, operational and people leadership capability, with a commitment to staff development, safety and delivery of high‑quality patient care.
- Strong experience in managing human and financial resources and assets, competing priorities in a agile, high‑pressure environment.
- Demonstrated ability to establish, monitor and drive operational, clinical and performance standards, using data and insights to support continuous improvement and service excellence.

Note: Please refer to the Statement of Duties for all selection criteria of this position.

Appointment Details

Permanent full‑time day worker, working 76 hours per fortnight, with on‑call requirements. Hours to be negotiated with successful applicant.

For a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full‑time, part‑time, and casual vacancies.

Salary $178,112 per annum | 12% superannuation contribution on top.
Salary range is in accordance with Ambulance Tasmania Agreement 2022.

Salary Packaging





You’ll have access to a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year and other benefits if eligible.

- Professional Development Allowance of up to $1,000 per annum

Benefits available to eligible candidates

- Travel and relocation assistance support up to $10,000 for overseas applicants and up to $5,000 for interstate applicants.
- Professional development and accelerated pathways.
- Study leave and Professional Development Support.
- Access to 40+ fitness facilities across Tasmania (self‑employed: $14.50 per week per person, family: $28.05).

Mandatory Qualifications

- Registered with the Paramedicine Board of Australia
- Holds a Bachelor of Paramedic Science or equivalent qualification and relevant work experience, with an additional qualification in management or equivalent.
- Current Driver’s Licence

*Mandatory registration/licences must remain current and valid at all times while employed. The employee is responsible for ensuring ongoing validity and must inform the Employer of any changes.

Desirable Qualifications

- Appropriate tertiary qualifications in management or significant progress toward completion of a management qualification.

Position Features

- Commitment to a positive workplace culture.
- Based in Launceston.
- Frequent communication with external organisations and intra‑state and interstate travel required.

EEO Statement

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities. The Department of Health has achieved Carer Accredited Employer Status, supporting employees with caring responsibilities under the Carer Recognition Act 2023.

Contact

- Name: Charles Wendell‑Smith
- Position: Executive Director Operations
- Phone:
- Email:

#J-18808-Ljbffr

📌 Director - Operations (510725) (Launceston)
🏢 Tasmanian Government
📍 Launceston