About us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of Australia’s largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

About the role

As a Program Administrator, you’ll play a key role in keeping the Northern Victoria AOD Services Program running smoothly bringing together reception, finance, quality, and operational support to ensure staff and clients experience a seamless, well-coordinated service. Reporting to the Residential Services Site Administrator, this is a permanent part-time position, 19 hours per week, located in Bendigo, VIC.

Conditions

Compensation is in accordance to the SCHADS Award - Level 3.

How you will make an impact

- Provide frontline reception support by managing incoming calls, greeting visitors, and coordinating client arrivals with staff
- Oversee end-to-end finance tasks including invoicing, reconciliations, Centrepay setups, client payments, property management, and liaison with suppliers and finance teams
- Maintain quality and accreditation processes by supporting staff, coordinating administrative functions, and assisting with new-staff induction
- Deliver broad program administration through document preparation, resource management, meeting support, record maintenance, mail handling, and oversight of shared assets and fleet vehicles
- Support WHS compliance by coordinating site maintenance, monitoring safety equipment, maintaining audit readiness, and assisting with ergonomic and emergency preparedness needs

What you will bring

- A Certificate IV or Diploma in Business Administration is desirable
- Demonstrated experience in reception, administration,



and customer service environments
- Excellent communication and interpersonal skills, with the ability to build positive relationships with diverse stakeholders
- Strong attention to detail and a proven ability to manage sensitive and confidential information
- Well-developed organisational, time management, and prioritisation skills, with the ability to meet deadlines in a busy environment
- Proficiency in Microsoft Office and administration systems, including Word, Excel, finance, and database management
- A current Employee Working with Children Check and Victorian Driver's Licence

What we offer

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- GenerousPaid Parentalleaveforprimary(12 weeks)&secondary; carers,
- PurchasedLeaveScheme(up to 8 weeks)and5 days paid leave per year to experience working in other TSA programs or activities
- Access to EAP and health & wellness initiativesinclFitness Passport
- Aboriginal and Torres Strait Islander supports such as: BurraBurraNetwork (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunitiesthatenhanceon the jobskills andproficiency
- Rewarding and fulfillingpurpose drivencareersthat have positive and sustainable/social impacts

Equal Opportunity & Diversity

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions.

We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

Child Safety & Background Checks

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.





All child facing roles will require the successful completion of a Working with Children Check.

Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world.

Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing valuable that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of perks, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.

The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.

Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

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📌 Program Administrator (Bendigo and Northern Victoria AOD Services)
🏢 The Salvation Army
📍 Bendigo