Medicolegal Assessments Group – Sydney CBD NSW

MedicoLegal Assessments Group (MAG) is a trusted, long-standing leader in the Australian medico-legal industry. Working with a wide network of medical specialists, insurers and legal professionals, MAG provides expert administrative support and high-quality reporting services across a broad range of medico-legal matters. MAG’s reputation is built on strong relationships, clinical credibility, and service excellence.

As MAG continues to evolve and grow, this is an exciting time to join the business. With a strong focus on expansion, operational excellence, and innovation, you’ll have the opportunity to contribute to meaningful improvements while building your career within a supportive and growing organisation.

About the Role:

We are seeking a proactive and personable Receptionist (Office All-Rounder) to join our Sydney team. This is a dynamic, hands-on role that goes beyond traditional reception duties, offering exposure to broader administrative and operational functions.

You will play a key role in ensuring the smooth day-to-day running of the office, while also supporting continuous improvement initiatives and assisting leadership with administrative and compliance-related processes.

This is a newly created position, offering the opportunity to help shape and grow the role from the ground up. This role is ideal for someone looking to grow their career in administration, operations or professional services.

Key Responsibilities:

- Act as the first point of contact, providing a professional and welcoming experience for clients, specialists and visitors




- Manage reception operations, including calls, emails, and appointment coordination
- Maintain a clean, organised and professional office environment, including reception, waiting areas, consulting suites and kitchen
- Perform data entry, document management and general administrative tasks with accuracy
- Support office coordination, including supplies management and vendor liaison
- Assist the Client Solutions and Accounts teams with administrative support as required
- Provide day-to-day support to the Administration Manager and Executive Operations Manager
- Assist in implementing and maintaining administrative processes, systems and compliance requirements
- Identify opportunities for process improvements and contribute to continuous improvement initiatives
- Ensure confidentiality and professionalism in handling sensitive information
- Support ad hoc projects and office initiatives as the business continues to grow

About You:

- Proven experience as a receptionist or in a similar office-based role, ideally within medico-legal, medical, insurance, legal or professional services
- A strong customer service mindset with confidence engaging a wide range of stakeholders




- Highly organised with the ability to multitask and prioritise in a fast-paced environment
- Proactive and solutions-focused, with the ability to take initiative and anticipate needs
- Solid communication and interpersonal skills, with a polished and professional presentation
- Comfortable working both autonomously and collaboratively within a team
- Tech-savvy, with proficiency in Microsoft Office and exposure to CRM or practice management systems
- Interest in developing skills in administration, operations or compliance
- Experience in a reception, administrative or office support role (or ability to quickly learn)
- Strong organisational skills and attention to detail
- Confident communication skills, both written and verbal
- Ability to manage multiple tasks and adapt to changing priorities
- Professional, reliable and approachable manner
- Ability to maintain confidentiality and discretion
- Experience in a medical, medico-legal or professional services environment
- Exposure to compliance, process improvement or administrative systems
- Experience supporting multiple stakeholders in a fast-paced office

Why Join MAG?

- Be part of a growing organisation at an exciting stage of expansion
- Newly created role with the opportunity to make a genuine impact
- Opportunity for immediate start
- Work closely with experienced leaders and gain exposure to operations and compliance
- Genuine career progression opportunities into administration, operations or coordination roles
- Supportive, collaborative and qualified team workplace
- Varied role where no two days are the same

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📌 Receptionist (New South Wales)
🏢 Medicolegal Assessments Group
📍 New South Wales