At Orchard, we believe creativity and technology should work hand‑in‑hand to invent better outcomes. We’re Australia’s leading health and wellness agency, blending modern marketing with science and powered by deep digital experience. Our work wins effectiveness awards and, more importantly, creates meaningful change for patients, HCPs, and the brands we partner with.

Job Description

We’re currently on the lookout for a talented Senior Account Director with extensive digital experience to work in our Consumer account management team. You will be a part of setting up our Melbourne office with our sister agency BMF. This is a role for someone with presence, you’re credible in the room with senior stakeholders, you can cut through noise, and you know how to own outcomes, not just manage accounts.

We offer a good, fun working environment and all the necessary support and structured training you need to grow your digital career.

About the Role

The Account/Senior Director will work with the Senior Account Director to lead elements of the account and strategically manage the agency-client relationship. This isn't a “sit back and service” role it's for someone who wants real responsibility, real influence and real stretch.

- Overseeing or actively managing the seamless running of the day‑to‑day activities across all of his/her accounts
- Providing strategic guidance and direction for each client
- Building strong relationships with clients and colleagues built on trust, respect and integrity
- Developing the professional competencies of Orchard colleagues
- Developing and maintaining strong, professional relationships with all agency partners
- Managing and budget control, providing accurate forecasts, timely JCRs and striving for growth wherever possible
- Provide explicit growth plans for accounts, challenging the status quo,



highlighting benchmarks and desired targets, focusing on opportunities and plans to maximise growth
- Drive new opportunities linked to current clients, striving for constant growth across accounts, looking at not only the immediate account but also the bigger picture and extending potential
- Seeking new business opportunities outside of immediate accounts
- Driving new business pitches from brief to presentation in a seamless manner, rallying the team, and ensuring the business develops the best possible output

What you can bring

- 8+ years of digital marketing experience
- Commercially minded and confident in navigating retention, value and impact
- You bring action — you don’t wait to be told, you see risk early and act
- You build trust quickly and show up with confidence, clarity and intent
- Excellent communication and presentation skills, with strong attention to detail
- Strong organisational and financial management skills, able to juggle multiple projects and clients at once
- A talent for inspiring creative thinking and selling agency ideas
- Interest in current technology and future trends
- Proven ability to work within a team
- A commitment to our core values — Collaboration, Integrity & Curiosity — inventing better across everything you touch and respecting our community and environmental responsibilities
- Applicants MUST have the right to work within Australia

Additional Information

Orchard Marketing is part of the Enero Group. As a Group, we proudly acknowledge the traditional custodians of the land on which we operate, the Gadigal People of the Eora Nation. Our Innovate, Level 2, RAP endorsement aims to nurture, develop, encourage, and include Aboriginal and Torres Strait Islander talent, partners, and advisors both in our own agency and across the broader industry. As such, we encourage people of all backgrounds to apply.

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📌 Senior Account Director: Melbourne
🏢 Orchard
📍 Melbourne