Bridges on Argyle Motel in Traralgon, Victoria is seeking a friendly and customer-focused Guest Service Agent to join our front office team on a casual basis. The role will involve meeting and greeting guests, use of the property management system, booking, assisting guests during there stay and much more.

In this position, you will be required to work two evenings between Monday and Friday from 5pm to 9pm or 2pm-8pm and one weekend per month 2pm-8pm with the prospect of more hours depending on the applicant.

Please only apply if you are able to work these shifts.

What you'll be doing

- Greeting and assisting guests in a courteous and professional manner
- Checking guests in and out efficiently
- Handling guest inquiries, requests and complaints with tact and diplomacy
- Maintaining detailed guest records and managing reservations
- Performing various administrative tasks such as answering phones and processing payments
- Supporting the broader hotel operations as needed

What we're looking for





- Excellent communication and interpersonal skills with the ability to provide friendly and professional service
- Strong problem-solving and decision-making abilities to handle guest requests and concerns
- Able to work evenings and weekends
- Flexible and adaptable to work in a fast-paced environment
- Commitment to upholding high standards of cleanliness and presentation

What we offer

- competitive casual rates, opportunities for career growth, and a range of employee benefits to promote work-life balance

About us

Bridges on Argyle Motel is a well-established and reputable accommodation provider in the heart of Traralgon, Victoria. We pride ourselves on delivering exceptional guest experiences and maintaining a high standard of service and hospitality. With a focus on sustainable practices and community engagement, we are dedicated to being a responsible and ethical business.

#J-18808-Ljbffr

📌 Guest Service Agent (Traralgon)
🏢 Bridges on Argyle Motel
📍 Traralgon