Avant Mutual is looking for a Customer Resolutions Specialist to support the management of member complaints within the Medical Indemnity team. This role involves training frontline teams on best practices in complaint handling, investigating escalated complaints, and preparing reporting for stakeholders.
The ideal candidate will have solid problem-solving skills, experience in customer complaints management, and a solid understanding of complaint management frameworks. Join Avant to make a difference in supporting healthcare professionals.
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📌 Member Complaints Resolver - Medical Indemnity (City of Sydney)
🏢 Avant Mutual
📍 City of Sydney
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