We are seeking an experienced Venue Manager to lead operations at Café Muse, located within Queensland Museum Kurilpa.

We’re looking for a standout hospitality professional who is personable, well presented, and naturally confident in guest-facing environments. In this role, you will oversee all front‑of‑house operations, ensuring seamless café service, exceptional guest experiences, and the smooth delivery of internal functions and events.

Reporting to the General Manager QLD, this hands‑on leadership role is responsible for driving the growth, quality and performance of our F&B; operations while leading an exceptional front‑of‑house team. We’re looking for a strong operator with sharp attention to detail, a passion for staff development, and a commitment to delivering outstanding customer experiences.

Our venue is rapid‑paced year‑round, particularly during school holidays, so maintaining high standards in service and quality is essential. The Venue Manager will also step in across barista, cashier and service roles when required.

WHY JOIN US

- Work in an iconic and prestigious location
- Genuine career growth and development opportunities
- Be part of an award‑winning hospitality group
- Salary: $90–100K Super (commensurate with experience)

THE ROLE





- Oversee a thriving café and a diverse range of onsite functions and events
- Maintain relationships with museum stakeholders, ensuring all aspects of the contract are meeting KPI’s and expectations
- Lead, mentor and develop a high‑performing front‑of‑house team
- Foster strong collaboration between kitchen and service teams
- Deliver exceptional customer service to regular patrons and guests
- Manage P&L; performance including beverage costs, wages and expenses

ABOUT YOU

Proven experience managing a busy venue and events

- Strong barista skills (essential)
- Excellent time management and organisational ability
- Innovative approach to F&B; operations
- Confident leader who can motivate, guide and mentor staff
- Warm, customer‑focused personality
- Passion for hospitality and service excellence
- Valid RSA/RMLV
- Full Australian working rights

ABOUT US The Fresh Collective is a Sydney‑based hospitality group operating cafés, restaurants, retail outlets, and event catering across iconic venues in Sydney, Melbourne, Canberra and Brisbane — including Art Gallery NSW, Museums Victoria, Queensland Museum Kurilpa and Sydney Theatre Company. We are known for exceptional food, service, and a team of dedicated industry professionals.

https://thefreshcollective.com.au/

📌 VENUE MANAGER - QUEENSLAND MUSEUM KURILPA (CBD)
🏢 The Fresh Collective Head Office
📍 CBD