Deakin University in Melbourne Burwood campus seeks a Casual Officer, Prospective Student Enquiries to provide information on courses, recruitment events and enrolments. This role handles inbound phone, email, live chat and face-to-face consultations and maintains the Salesforce CRM to manage leads and outcomes.
The role focuses on building the Future Students database, coordinating with faculty representatives, and converting enquiries into enrolments while upholding privacy and university