At STEPS, we're a purpose-driven not-for-profit creating real change in our communities. We believe everyone deserves the chance to grow towards a brighter future.
The Work Mates program focuses on empowering participants to build confidence, develop practical employability skills, and achieve meaningful employment outcomes. It provides long-term and personalised employment coaching to youth and adults with an NDIS plan, and delivers tailored, hands-on support.
This a casual position based at our Cairns site, perfect for someone wanting flexibility and balance without compromising on purpose.
What You'll Do:
- Support individuals to identify goals and overcome barriers
- Coach participants in resumes, job searching, and interview skills
- Deliver engaging, person-centred job readiness training
- Develop confidence, social skills, and workplace readiness
- Connect with employers and advocate for participant opportunities
- Track progress and maintain accurate, confidential records
What Makes This Role Unique:
- People-focused - you're working with participants, not just in front of them
- Purpose-driven - focused on real employment outcomes
- Community connection - you'll build strong relationships with participants, referral agencies, and local organisations
- Impact through relationships - your success is measured in trust, engagement, and watching participants grow in confidence and capability
About You:
- Genuinely passionate about supporting people with disability
- Excellent interpersonal skills and natural ability to build rapport
- Strong communication skills, with the ability to explain concepts clearly and adjust your style to suit different learners
- Naturally empathetic, patient, and able to connect with people from all walks of life
- Proactive and solutions-focused, always looking for ways to remove barriers and create opportunities
What You Bring:
- Certificate III (or higher) in a relevant field, or equivalent experience
- Current Working with Children card (blue card) and NDIS Worker Screening (yellow card)
- NDIS Worker orientation module
Why Join STEPS?
- Be part of a values-driven organisation making real community impact
- Work in a collaborative team environment
- Ongoing learning and development opportunities
- Make a genuine difference to people's lives every day