Gaming Supervisor / Duty Manager - Full Time

Gaming Supervisor / Duty Manager – Bentleigh RSL

Full-Time | 4-Day Work Week | 5 Weeks Annual Leave

Are you ready for a new challenge or a change of scene in hospitality?
The Bentleigh RSL is looking for a passionate and motivated Gaming Supervisor / Duty Manager to join our fantastic team. If you thrive in a fast-paced environment, enjoy leading others, and value work-life balance, this could be the perfect opportunity for you.

Why You’ll Love Working With Us

Full time role with a 4-day work week – enjoy more time for yourself

5 weeks of annual leave – recharge and refresh

Rostered Days Off for Public Holidays – we value your time

Work-life balance – be part of a team that respects it

Free Daily Meal - Save your dollars, we've got your meals covered while you work

About the Role

Reporting to the Venue Manager, you’ll be responsible for supporting and overseeing the day-to-day operations of the venue across our bar, gaming, and bistro departments. You’ll lead by example, ensuring our guests enjoy exceptional service and our team feels supported, motivated, and empowered.

Duties will include:

- Ensuring full compliance with gaming legislation and regulations, including the venue’s responsible gambling obligations and safe gambling practice




- Work closely with your team to ensure reporting, record-keeping and audits of gaming and cash operations are accurate, timely and in line with regulatory requirements
- Maintain high customer-service standards at all times
- Ensure all cash-handling and accounting procedures are followed
- Supervise, coordinate and mentor staff across all departments
- Support senior management and contribute to venue success
- Promote a positive workplace culture built on teamwork, respect, and pride
- Manage staff performance and provide guidance where needed

About You

You’re a natural leader with a can-do attitude and a passion for hospitality. You take pride in your presentation and love creating memorable experiences for guests.

You’ll also bring:

- Minimum 2 years gaming experience
- Previous experience In customer service and a leadership or supervisory role is desirable
- Must have a passion for delivering 5 star service
- Excellent verbal and written communication skills
- Exceptional presentation and grooming standards
- The ability to accurately and efficiently solve problems
- A flexible approach to work is required, with full availability including weekends and public holidays
- Current RSA, RSG, Victorian Gaming License & TAB qualifications a must

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📌 Gaming Supervisor / Duty Manager - Full Time (Healesville)
🏢 Bentleigh RSL Sub Branch
📍 Healesville