Job Description
Lead the day-to-day operations of the bottleshop.
Deliver exceptional customer service and create a welcoming shopping experience.
Hand sell wine, beer and spirits with confidence, using solid product knowledge.
Build lasting relationships with customers and grow a loyal customer database.
Lead, train and motivate the bottleshop team in a positive, family-owned business workplace.
Manage stock ordering, inventory control and supplier relationships.
Maintain high standards of merchandising, presentation and store cleanliness.
Monitor sales performance and identify opportunities to grow revenue.
Ensure compliance with RSA requirements and company policies.
Develop and maintain the bottleshop's online presence through social media, promotions and customer engagement.
Plan and coordinate in-store tastings, events and promotional campaigns.
Work closely with the owners to drive business growth and continuously improve the customer experience.

📌 Bottleshop Manager Morpeth
🏢 Tessera
📍 Morpeth