About Us

Hero Sushi is an Australian-based Japanese food brand dedicated to delivering fresh, high-quality sushi and exceptional customer service. We are committed to consistency, freshness, and providing a great customer experience in a rapid-paced and positive team setting.

About the Role

We are looking for an experienced and enthusiastic Full time Store Manager to lead the daily operations of our store, overseeing staff, food safety standards, and customer experience.

Store Location

Shop 4254/19 Robina Town Centre Dr, Robina QLD 4226 (Takeaway store)

Key Responsibilities
Oversee day-to-day store operations, including opening and closing procedures
Supervise, roster, and support team members to ensure smooth daily operations
Ensure all food is prepared and served in accordance with company SOPs, recipes, and food safety standards
Monitor stock levels, place orders, and manage supplier relationships
Handle cash management, POS reconciliation, and daily reporting
Provide training and guidance to team members
Handle customer feedback and resolve issues in a professional manner

Shifts & Availability
Full time role, 38 ordinary hours per week guaranteed




Additional hours worked beyond the guaranteed 38 hours may occur based on business needs, and will be paid in accordance with the applicable overtime provisions under the Award
Flexible availability required, including weekdays, weekends, and evenings
Availability during peak trading periods is highly desirable

Pay & Conditions
Pay rates are in accordance with the Fast Food Industry Award 2020 [MA000003]
Full training is provided with opportunities for ongoing development

Requirements
Must hold valid Australian working rights
Must be reliable, punctual, and able to work in a fast-paced environment
Strong communication and teamwork skills
Previous hospitality experience is preferred but not essential

How to Apply

Please submit your resume along with your availability. Only shortlisted applicants will be contacted.

Please note: The hourly rate shown below is based on the applicable Adult rate under the Fast Food Industry Award 2020. Junior rates apply separately in accordance with the Award.

Job Type: Full-time

Pay: $33.00 per hour

Experience:
Hospitality: 1 year (Preferred)

Work Authorisation:
오스트레일리아 (Required)

Work Location: In person

📌 Store Manager Robina Kiosk
🏢 HERO SUSHI
📍 Robina