About Us:

Join the team at Mulgrave Country Club, 2026 Community Club of the year!

We are seeking an experienced, proactive, and enthusiastic Duty Manager to play a key role in leading our operations and ensuring an outstanding customer experience.

Duties include:
Supervision and co-ordination of all gaming staff, including ongoing training and mentoring
Ensuring high customer service standards at all times
Ensure all cash room accounting/recording procedures are adhered to at all times
Ensure all cash room accounting/recording procedures are adhered to at all times, as well as all compliance standards
Motivate and achieve high standards with your team
Be hands on, hardworking and enthusiastic

To be successful in this role you will:
Must be versatile and available to work a rotating roster, including evenings, weekends, public holidays, and overnight shifts as required
Demonstrate solid leadership skills, with the ability to effectively coach, mentor,



and develop team members through ongoing guidance, training, and support
Passionate about delivering exceptional and memorable customer service.
Excellent communication and interpersonal skills
At least 2 years relevant experience as a Duty Manager or similar role
Current Gaming Industry Employee licence
Current Responsible Service of Gaming licence (Modules 1 and 2 minimum)
Current Responsible Service of Alcohol licence
Current DoFoodSafely - VIC certification

What we offer:

Mulgrave Country Club is a vibrant, well-established, community-focused Club, offering a rewarding place to work. We offer genuine career development opportunities, and employee perks that reflect our STAR values.

Join a team that values its team members and strives for excellence in everything we do.

Apply now to become our next Duty Manager!

📌 Duty Manager Mulgrave (Australia)
🏢 Mulgrave Country Club
📍 Australia