We are looking for an experienced, results-driven Personal Consultant to join a high-performing consumer sales team based in Melbourne. This role is ideal for confident sales professionals who thrive in a fast-paced, target-driven workplace and enjoy building long-term customer relationships.
This is an outbound sales role where you will engage with warm leads and existing customers, understand their needs, and close high-value sales over the phone.
Proactively identify and close sales prospects via outbound calls
Engage with new enquiries and past customers to understand needs and recommend suitable solutions
Deliver a seamless end-to-end customer experience from initial contact to confirmed booking
Build strong customer relationships through exceptional service and rapport building
Maintain accurate records and follow up on all leads and bookings within CRM systems
Meet or exceed sales, revenue, and conversion targets
Collaborate with internal teams to support smooth sales and booking processes
Stay updated on products, offerings, policies, and promotions
Participate in team meetings, training sessions, and sales initiatives
Adhere to schedules, processes, and service standards
Minimum 2 years of sales and premium customer service experience
Solid telephone presence with excellent verbal and written communication skills
Proven ability to handle objections and resolve customer concerns
Highly motivated, resilient, and target-oriented mindset
Strong attention to detail and administrative accuracy
Ability to multitask in a high-energy, quota-driven environment
Comfortable using CRM systems, Microsoft Office, and sales tools
Additional language skills are an advantage but not mandatory
What’s On Offer
Uncapped commission structure based on performance
Opportunity to grow within a high-performance sales environment
Supportive team culture with training and development opportunities
Hybrid work option available after successful completion of probation
Monday to Friday, with Saturday availability
Rotational shifts between 9:00am – 5:00pm or 10:00am – 6:00pm
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