As a Field Engineer, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop/laptop computers. You will also perform break fix/software installations and in warranty repairs for a large multinational vendor and receive access to their accredited training, so ideally you would have come from an IT background or have a good understanding of IT concepts. This specific role is based in Sydney (Rhodes) supporting users across Australia.

You will bring

Our preferred candidate must have previous experience in a similar role, with a high-level technical proficiency in the service of client products. The candidate must have knowledge in IOS and MS software/configuration/ installation, and multiple years’ experience.

Successful candidates must demonstrate solid customer service focus,



a can-do attitude and ability to build client relationships

You will be a transparent communicator, and have a demonstrated attention to detail, and ability to manage/follow processes

Maintain a high degree of professionalism in actions, demeanor Understanding of KPI’s and Service level agreements

Willingness to work flexible schedule based on client requirements Key Qualifications Experience in the following areas would be highly desirable

Experience providing troubleshooting and accurately documenting all incidents & problems

Working to achieve team-wide service levels for product support and issue resolution

Offering an excellent level of customer service always

Generally, 1-2years’ experience in area of responsibility

Must be an Australian Citizen

📌 Technical Field Engineer Sydney
🏢 Unisys
📍 Sydney