We are seeking a Service Advisor to join our Aftersales team. In this position you will play a pivotal role providing essential guidance and support to our valued customers. You’ll empower and inspire a high‑performing, collaborative team of diverse and talented professionals, driving performance and championing innovation and fresh thinking to deliver on our accelerate+ strategy.
What you’ll do
Greeting and assisting customers promptly and professionally.
Conducting vehicle assessments and diagnosing issues.
Recommending necessary repairs and maintenance.
Explaining service recommendations in a clear and understandable manner.
Coordinating service appointments and managing work orders.
Ensuring accurate billing and payment processing.
About you – to be successful in this role you will be:
Deep knowledge of the automotive industry and the Aftersales, workshop workplace.
Experience working in a rapid‑paced environment.
Experience in Customer Service and Sales environments.
Delivery of the best results.
We offer you
Clear career paths and continuous learning opportunities.
Extra leave days including a Wellbeing Day.
Comprehensive health and life insurance.
Exclusive colleague perks, including discounts on vehicle purchases and more.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for.
Chance for everyone
Inchcape actively encourages applicants from all identities, backgrounds, and experiences, helping ensure our workforce is representative of the global communities we operate in.
J-18808-Ljbffr
📌 Service Advisor Melbourne
🏢 Inchcape
📍 Melbourne
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