Salesforce Release and Setting Manager - South Bank, QLD

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At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the prospect to experience something amazing – travel!

The Salesforce Release and Workplace Manager is responsible for ensuring the stability, quality, and predictability of all Salesforce changes delivered across the organisation. This role governs the end‑to‑end release lifecycle - from sandbox strategy and environment preparation, through deployment planning, testing coordination, and go‑live readiness. It enables the business to deliver enhancements safely and efficiently while reducing production incidents, improving delivery velocity, and strengthening technology governance.

Day to day
Own and manage the end‑to‑end Salesforce release lifecycle across all brands and Salesforce orgs




Define and maintain sandbox and environment strategies to support development, testing, and project work
Plan, schedule, and coordinate releases, including feature deployments, patch updates, and hotfixes
Govern version control, branching strategies, and CI/CD pipelines (e.g., Git, Gearset, Copado, or similar tooling)
Ensure deployment readiness, including validation, conflict resolution, quality checks, and dependency alignment
Work closely with developers, architects, and admins to prepare metadata and data deployments
Coordinate system integration testing, UAT scheduling, and regression testing cycles
Maintain a release calendar and communicate upcoming changes to all impacted teams
Monitor and minimise production incidents related to releases, driving root‑cause analysis and continuous improvement
Maintain documentation of release processes, standards, and governance frameworks

📌 Salesforce Release And Environment Manager South Bank, Qld Brisbane City
🏢 Flight Centre Travel Group
📍 Brisbane