Location: Versatile across office locations throughout Australia. Including Canberra, Sydney, Melbourne, Brisbane, Perth
Contract: Labour-hire contract, length to be determined, with possible extension options available for the right candidate
Pay: $55 - $70 p/h including super (negotiable)
Work type: Full-time
Work arrangement: Extremely flexible, with arrangements available from any suitable office location and agreed with your supervisor on a case-by-case basis
Clearance: Must hold a current Baseline clearance or above
About the Role
This APS5 Licensing Officer role supports an important environmental licensing program with our Federal Government client. You will assess licence applications, interpret program rules and provide clear advice to customers.
You will work through applications submitted in an internal system and respond to enquiries by phone and email. The work suits someone who can balance customer service with careful regulatory decision-making.
What You'll Be Doing
Assess licence applications submitted through internal systems
Interpret legislation, policy and program rules
Respond to customer enquiries by phone and email
Provide clear advice on licensing requirements and processes
Work with your team to support service delivery outcomes
Maintain accurate records
Contribute to continuous improvement initiatives
What You Bring (Essential Criteria)
You've delivered solid customer service in a professional setting
You can communicate clearly with customers by phone and email
You've interpreted legislation, policy or program guidelines
You can apply sound judgement to real customer situations
You're accurate, organised and comfortable managing competing priorities
You're collaborative and work well in a team
You're an Australian citizen
You must hold a current Baseline clearance or above
Nice to Have (Desirable Criteria)
Experience working within the Australian Government
Experience in environmental regulation or environmental programs
Experience in licensing, permits, approvals or application assessment
Experience in customer-facing regulatory service delivery
Roles like this move rapid - apply now for a flexible Federal Government contract with free payroll, so you keep your rate.
📌 Licensing Officer Canberra
🏢 Effective People
📍 Canberra
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