Introduction:
We are Carrathool Shire. Our communities are unique, cutting-edge, down-to-earth, and resilient. Our community spirit is strong, and our values run deep. Our residents come from all backgrounds and walks of life, and the people that we hire do too.

Working with us gives you the chance to work with our communities and on projects or services that contribute towards improving them for current and future generations.

Description:
Purpose

Serve as the primary point of contact between Council and its customers, delivering professional, productive, and friendly service for face-to-face and telephone enquiries. Ensure accurate recordkeeping and financial reconciliations in compliance with Council policies and State Records Legislation. Support Council functions through effective coordination of bookings and administrative tasks,



contributing to the smooth operation of Council’s activities and services.

Position Description

Skills and Experiences:
Essential requirements
Developed interpersonal skills combined with the ability to communicate with the public.
Experience in complying with records, information, and knowledge management systems.
Working knowledge of the Microsoft Office suite.
Ability to work in a small team setting and to provide effective support to the activities of other staff.
Ability to maintain confidentiality and recognise sensitive issues.

Desirable requirements
Class C driver’s licence.
Certificate IV in Business Administration or equivalent.

📌 Customer Service Officer Wagga Wagga
🏢 Carrathool Shire Council
📍 Wagga Wagga